We collect personal and non-personal information to provide you with a secure and seamless shopping experience.

A. Personal Information
When you interact with our website, we may collect:

• Full name
• Email address
• Phone number
• Billing and shipping address
• Payment details (processed securely by third-party providers)
• Order history and purchase details

B. Automatically Collected Information
When you browse our website, we may automatically collect:

• IP address
• Browser type and device information
• Pages visited and time spent on the site
• Cookies and tracking technologies

We use your information for the following purposes:

• To process, fulfill, and deliver orders
• To communicate order updates, confirmations, and support responses
• To verify transactions and prevent fraud
• To personalize your shopping experience
• To improve website performance and customer service
• To send promotional emails (only if you opt in)

All payments made on Princessa.com are processed through secure, PCI-compliant third-party payment gateways. We do not store or have direct access to your full payment card details.

We use cookies and similar technologies to:

• Remember your preferences
• Enable shopping cart functionality
• Analyze website traffic and performance
• Improve marketing effectiveness

You may disable cookies in your browser settings, but doing so may limit some website features.

We do not sell, rent, or trade your personal information. We may share your data only with trusted third parties, including:

• Payment processors
• Shipping and logistics providers
• Website hosting and analytics services
• Marketing platforms (only with consent)

All third-party partners are required to protect your data and use it only for necessary services.

If you are accessing our website from outside our operating country, your information may be transferred and processed in countries where data protection laws may differ. By using our website, you consent to such transfers.

We retain your personal information only for as long as necessary to:

• Fulfill legal, tax, and accounting obligations
• Provide customer support
• Maintain business records

When no longer required, data is securely deleted or anonymized.

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction or updates to your information
• Request deletion of your personal data
• Withdraw consent from marketing communications

To exercise any of these rights, contact us at: 📧 privacy@princessa.com

Princessa.com is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against:

• Unauthorized access
• Disclosure
• Loss or misuse

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites. We encourage you to review their privacy policies separately.

If you opt in, we may send you:

• Promotions
• Product launches
• Special offers

You may unsubscribe at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

Princessa reserves the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on this page. We encourage you to review this policy periodically.

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

📧 support@princessa.com
🌐 Princessa.com